If you rely on your camera to make temperature measurements or to find problems related to thermal anomalies, it's important that the camera is properly maintained. Without proper maintenance, the camera can yield false readings. You cannot credibly promote the validity of your infrared findings if you have no process in place to ensure that your camera is operating within specifications.
The FLIR Service Division is your factory-certified source for annual service and repair for all FLIR brand infrared cameras. We are ISO 9001:2000 certified, and our exclusive 14 Point Inspection and Calibration program uses temperature references that are calibrated annually and traceable to the SP Technical Research Institute of Sweden or to the National Institute of Standards of Testing.
FLIR is the world's largest manufacturer with over 50 years' experience of commercial-grade infrared cameras. FLIR builds state-of-the-art, high-performance, field-worthy infrared cameras. We're serious about our infrared cameras and the accuracy of the temperature measurements they produce. It's our core business - and it's our only business. FLIR Service is ISO 9001:2000 certified.
The FLIR service team's mission is to provide the world's best service and support of your high-performance FLIR infrared camera and accessories. FLIR offers a variety of service packages to help you gain the most from your investment in a FLIR infrared camera. FLIR also recommends its FLIR 14 Point Inspection and Calibration program on an annual basis to ensure correct temperature readings.
FLIR is committed to providing you with superior customer service and infrared camera support. Our customer service staff is available to take your calls during regular business hours. We have skilled technicians ready to assist you! Soft-ware and application support can be found 24 hours a day at:
The General Maintenance Package offers a complete, high-tech 14 point inspection and calibration service.
Annual maintenance and calibration is the key to maintaining the high performance and field worthiness of your infrared camera. Without annual maintenance and calibration, your infrared camera can deliver false readings.
This can be a valuable service should your camera encounter hardware or software issues.
The Extended Warranty Package provides you with additional coverage after your initial warranty coverage has expired. The Extended Warranty Package can be purchased either at the point of sale or before the end of the warranty period. It provides coverage even if your camera is used continuously 24 hours a day, 7 days a week.
ITC is present in over 50 countries, and has instructors that speak 22 native languages. We offer everything from short introduction courses to certification courses. Our instructors are among the most knowledgeable people in the industry. ITC is proud that its products and services are compliant with industry, national, and international standards. Join our community, our conferences, or our courses at:
http://www.infraredtraining.com and http://www.irtraining.eu
These courses prepare you for qualification as a certified thermographer. You will learn about infrared physics, camera technology, and thermographic applications and inspections at different levels. The courses include exercises, field studies, discussions, and traditional teaching classes, and end with a closed-book exam.
These interdisciplinary courses bridge the gap between infrared thermography, background science, and application theory. You will learn about important scientific concepts in, for example, physics, heat science, and chemistry. You will apply them together with relevant application theory, and thus be able to perform inspections within your field of application on the basis of existing laws, standards, and regulations. The courses end with an exam. A pre-requisite for these courses is a valid Level 1 course certificate.
These courses provide you with the most important basics of infrared thermography theory and applications, camera operation, and software usage. You will learn about the basics of emissivity and reflected apparent temperature and course-related applications. During the hands on sessions you will operate the camera in different measurement situations. You will also learn how to analyze and report your findings. The courses include practical exercises, and key laboratory sessions.
Self-paced 24/7 on-demand online courses are available for infrared thermography basics, different applications and camera handling. Visit:
On-site training can be customized to your needs. Participants will learn about infrared thermography, inspections, measurements, applications, and reporting corresponding to the level needed to perform measurements and inspection in their working environment. The tutor will provide useful advice on how to best implement infrared thermography in your business.
In these hands-on courses you will learn to use the relevant FLIR software for your needs. Depending on the software application, the emphasis will be on analysis and reporting or camera connection, data acquisition, and analysis.
Some cameras and infrared measurement equipment require deeper understanding of the software and hardware components. In training courses for our cameras and software, you will learn about installation, configuration, and integration of the entire system for different applications. You will also learn about image acquisition optimization and image analysis.
In many countries, ITC offers workshops and conferences on different infrared applications as well as user meetings.
For information about InfraMation, the world's largest annual infrared applications conference, visit:
For the R&D and Automation conference, infraR&D, visit:
ITC Global operations: [email protected]
ITC Americas:
ITC EMEA: