28  Updating the camera

To take advantage of our latest camera firmware, it is important that you keep your camera updated.
    There are several ways to update the camera:
  • When the camera is connected to the internet, the camera automatically searches for firmware updates. Via the Settings menu, you can download and install new firmware versions Over-The-Air (OTA) when they become available.
  • Connect the camera to a computer with a USB cable and use the FLIR Camera Updater application to update the camera.
  • Download an update package and update the camera manually. For more information, go to https://support.flir.com .

28.1  Prepare for update Over-The-Air (OTA)

Camera update Over-The-Air (OTA) is a new feature.
If your camera has an earlier firmware version, you must first manually update the camera to the latest version before your camera can be updated Over-The-Air (OTA).
For more information, go to https://support.flir.com .
To see which version is installed on your camera, select Settings > Device settings > Camera information > Software.

28.2  Update the camera Over-The-Air (OTA)

    To install a new firmware version, do the following:
  1. Make sure the camera battery is fully charged.
  2. Make sure the camera has Wi-Fi enabled and is connected to the internet.
  3. Select Settings > Device settings > Update.
  4. If an update is available, select Download to download the installation package.
  5. Select Install to start the installation.
  6. When the installation is completed, the camera will automatically restart.

28.3  Update via USB cable with the FLIR Camera Updater‎

The FLIR Camera Updater is a Windows application used to update the camera.
To update your camera, you must log in to your FLIR account or sign up for a new account. You must also register the camera.

28.3.1  Install the FLIR Camera Updater‎

  1. Go to https://support.flir.com . Find the software download area and search for FLIR Camera Updater.
  2. Download the FLIR Camera Updater installer package.
  3. Start the installation by double-clicking the executable installer file.
  4. Follow the instructions in the setup wizard.

28.3.2  Connect the camera

  1. Connect the camera to the computer, using the USB cable.
  2. Turn on the camera.
  3. Run the FLIR Camera Updater application.
  4. Sign in to your FLIR account or sign up for a new account.
  5. The application automatically connects to the camera.
  6. If the camera is not registered, select Product registration and complete the registration.
  7. If a newer firmware version is available, you can select to update the connected camera.

28.3.3  Update notifications

The FLIR Camera Updater can send notifications if there is a new update available for your previously connected devices.